Booking software for beauty and skincare brands
Sesami is booking software for beauty and skincare brands that runs on your own Shopify store. Customers book consultations, treatments and masterclasses on your site, and the visit is rung up with the products it sells in a single basket, so a booking is measured as revenue rather than as a calendar entry.
What you can take bookings for
- Skin and beauty consultations
- Facials, treatments and services in counter or studio
- Masterclasses and product workshops
- Makeup applications and lessons
- Virtual consultations by video
A consultation that sells
The point of a skin consultation is rarely the consultation. It is what the customer leaves with, and the relationship afterwards. Booking software that stops at the calendar treats the appointment as the outcome, which is why the numbers never quite add up against what the counter actually took.
In Sesami the booking lives in the store, so the consultation and the products it led to are one order and one customer, not two systems you compare at month end.
Counters, studios and classes
A treatment might need a specific therapist and a specific room. A masterclass has a headcount. A counter appointment needs whoever is on shift. Sesami handles all three the same way: staff, rooms and equipment are resources a service can require, group bookings carry a capacity per slot, and each location keeps its own calendar and hours.
Free bookings, no friction
Consultations, virtual appointments and counter sessions mostly should not ask for a card. Instant Booking takes those in one step, creates the customer record against your store, and leaves the selling to the visit.
Follow-up that knows what happened
Sesami Flows sends the reminder, and after check-in, the aftercare note or the repurchase nudge. Because check-in is an event, none of it reaches someone who did not turn up.
Every booking, reschedule and check-in also arrives in Klaviyo, so the customer who booked a consultation two months ago and has not reordered is a segment you can act on.
Questions
Can a consultation be free?
Yes, and most are. Instant Booking takes it in one step with no checkout, and whether a booking creates an order is a setting on each service.
Can we sell product in the same transaction?
Yes. A booking is a product in your store, so it can be rung up at the counter alongside whatever the consultation led to, and the sale is attributed back to the booking.
Can we cap a masterclass?
Yes. Group bookings carry a capacity per slot, so a class for twelve stops selling at twelve.
Do treatment rooms get their own availability?
Yes. Rooms, chairs and staff are all bookable resources, and a service can require more than one at once.
Start taking bookings
Free to start, no card needed.