Booking software for jewelry brands and studios
Sesami is booking software for jewelry brands and studios that runs on your own Shopify store. Customers book styling appointments, bespoke consultations, piercings and repairs on your website. A booking can be free, take a deposit, or settle at the counter, so the appointment and whatever it sells end up in one order.
What you can take bookings for
- Personal styling and shopping appointments
- Bespoke and custom design consultations
- Piercing appointments, by studio and piercer
- Repairs, resizing and cleaning drop-offs
- Private viewings and VIP appointments
The appointment is not the sale
In jewelry the booking is rarely the transaction. A styling appointment, a bespoke consultation, a piercing: each one is the reason someone comes in, and the basket is decided once they are there. A scheduling tool that lives outside your store cannot see any of that, which is why the appointment and the revenue end up in different systems.
Sesami keeps them together. The booking sits in the store you already run, and what the visit sells is rung up in the same place, so what appointments earn you is a number rather than a reconciliation.
Bookings that know what they need
A piercing needs a piercer and a studio. A bespoke consultation needs a consultant and, often, a private room. A repair drop-off needs neither, just a slot.
Sesami treats staff, rooms and equipment as resources a service can require, and only offers a time when everything it needs is free. Across several stores, each location keeps its own calendar, staff and opening hours.
Free bookings work the same way
Plenty of jewelry appointments should not ask for payment. A first consultation, a viewing, a repair drop-off. Instant Booking takes those in one step with no checkout in the way, and still creates the customer record, so the relationship starts properly even when nothing is paid.
After the visit
Sesami Flows sends the confirmation, the reminder the day before and the follow-up afterwards, triggered by the booking itself. Check a customer in when they arrive and the follow-up only reaches people who came.
If you run marketing in Klaviyo, every booking, reschedule and check-in lands there as an event, so a client who booked a consultation and has not ordered since is a segment rather than a spreadsheet.
Questions
Can a customer book a piercing with a specific piercer?
Yes. Staff are bookable resources, so a customer can choose the piercer, and the time is only offered when that person is free.
Do appointments have to be paid up front?
No. Many jewelry brands take the booking with no payment at all and ring up whatever the visit sells at the counter. Whether a booking creates an order is a setting on each service.
Can we run appointments across several stores?
Yes. Each location has its own calendar, staff and hours, and the customer picks the store before they pick a time.
Can we book a room as well as a person?
Yes. A private viewing can require both a consultant and a viewing room, and Sesami only offers times when both are free.
Start taking bookings
Free to start, no card needed.