Privacy Policy

SESAMI
PRIVACY POLICY

Last Updated: April 24 2019

1. PRIVACY.

Sesami (“Sesami”, “We”, “Us”, “Our”, and “the Company”) recognizes that safety and security of personal information is of the utmost importance to its Visitors, Buyers and Vendors. Sesami takes every action necessary to ensure that private information is kept private, and that any information transmitted over all mediums is kept confidential. Our Privacy Policy will detail our obligations to you, and will outline your duties to uphold our Privacy provisions. In order to make your experience optimal, we may change our Privacy Policy from time to time.

1.1 Overview.

All information provided by you or collected by Sesami in connection with the scheduling and appointment application (“Services”) is governed by Sesami’s Privacy Policy, a copy of which is located at /privacy-policy/ , which is hereby incorporated by reference into these Policies. You should protect private information or information that is important to you. Sesami shall not be responsible for protecting any such information and is not liable for the protection of privacy of electronic mail or other information transferred through the Internet, a third-party, or any other network that you may use. Sesami does not control and shall not be responsible for the acts of you or any other Users (whether Visitors, Buyers, Vendors, or otherwise) of the Services. Buyers and Vendors are reminded to refrain from sharing confidential, personal, private, or otherwise privileged information in the booking app or anywhere else on Sesami’s platform. Sesami is in full compliance with Québec’s Act Respecting the Protection of Personal Information in the Private Sector.

2.0 REGISTRATION & OTHER INFORMATION YOU PROVIDE.

We primarily use the information we collect from Shopify® when you use the Services in connection with your relationship with Sesami. It also includes providing offers to you based on information you provide or we collect or your use of the Services. Note that we do not share your Personal Information with third parties for their marketing purposes without your consent; however, we may share your Personal Information under certain limited and exceptional circumstances. Sesami may collect “Personal Information” (which is information that can be used to identify or contact a specific individual), such as a Vendor’s/Buyer’s/Visitor’s first and last name. Users may use pseudonyms, company names, or trade names upon registration. If your information changes at any time, it is important that you promptly update, correct, or delete any information that Shopify® or Sesami collects in processing schedules. Since Sesami uses a User’s personal information to provide him or her with schedule access to the Sesami App via Shopify®, it is important that such information be accurate and complete. Simply send any changes to your personal information via e-mail to: hello@sesami.co

2.1 Collection of Information.

Sesami may collect “Personal Information” (which is information that can be used to identify or contact a specific individual) such as the Vendor’s/Buyer’s/Visitor’s full name. Some of the information in your Shopify® Profile may be visible to third parties, depending on the nature of your Shopify Account and privacy settings.

2.1.1

Sesami reminds Visitors, Buyers and Vendors who choose to use personal names, identifying names and/or email addresses anywhere on Sesami’s platform that use of such information qualifies as informed consent to allowing Sesami to process such information for the purposes of allowing Sesami to comply with the data controller’s legal obligations under GDPR guidelines. The data controller may be contacted at help@sesami.co for any inquiries and/or requests regarding Personal Information. Visitors, Buyers and Vendors who do not wish to consent to the processing of Personal information should not use personal names, identifying names and/or email addresses on Sesami’s platform. Visitors, Buyers and Vendors may revoke consent to the processing of their data at any time by writing a request in writing to the data controller at help@sesami.co.

2.1.2

Sesami stores Personal information on its Canadian servers for one (1) year and destroys Personal Information following this period. Visitors, Buyers and Vendors who wish to retrieve their Personal Information are required to contact the data controller at help@sesami.co prior to this one (1) year period.

2.1.3

Sesami does NOT collect the following Personal Information:

Credit card information
Physical Address
Company Information

2.2 Opting out of our Marketing and Promotions.

You may “opt out” of our marketing and promotional emails at any time by simply clicking on the “Unsubscribe” button at the bottom or footer of our email and confirming your choice to unsubscribe in the newly opened Sesami page. While we endeavor to handle all opting out requests promptly, opting you out of our promotional material may take 72 hours. You may also contact us here

3.0 COOKIES.

Sesami uses cookies and web log files to track usage of its Services. A cookie is a tiny data file which resides on your computer and mobile device which allows Sesami to recognize you as a User when you return using the same computer and web browser. If your browser settings do not allow cookies, you will not be able to use our Services as fully as intended. Log files are the record of your visits to the Services and include Usage Information. Like the information you enter at registration or when you login, cookie and log file data is used to customize your experience when you use the Services. Third parties may also set cookies as you interact with the Service. The use of cookies by third parties is not covered by our Privacy Policy, as we do not have access or control over these cookies. An embedded script programming code is designed to collect information about your interactions with the Services, such as the links you click on. The code is temporarily downloaded onto your computer or other device from our server or a third party service provider and is deactivated or deleted when you disconnect from the Services. In addition, we may use a variety of other technologies that collect similar information for security and fraud detection purposes. Cookies apply to use of Sesami’s Services.

Sesami may share non-Personal Information, such as aggregate user statistics, demographic information and Usage Information with third parties, including advertisers, content providers, and analytics providers; and third parties may collect non-Personal Information when you visit the Services. We may also share your Personal Information with third parties with your consent, as disclosed at the time you provide us with information, and as described below or otherwise in this Privacy Policy.

4.1 Sesami may use personal information:

To provide Sesami Services;
To respond to your inquiries;
To perform activities consistent with this Privacy Policy.
- Sesami may disclose personal information:
For the purposes outlined in this Privacy Policy;
For the purposes of complying with Canada’s Privacy Act and Québec’s Act Respecting the Protection of Personal Information in the Private Sector;
For the purposes of responding to any inquiries you may have; and
For the purposes of complying with court orders, FOIPOP inquiries, legal authority(s) requests for information.

5.0 ACCESSING YOUR INFORMATION.

We will respond promptly to Vendor’s/Buyer’s/Visitor’s requests for personal information. Sesami will not respond to requests for access to personal information that are frivolous or vexatious. Please allow up to 10 business days for such requests. In certain circumstances, we may be unable to provide access to some or all information requested from you. Sesami holds the right to verify any information requests.

6.0 RETENTION AND SECURITY OF INFORMATION.

Users will have the luxury of enjoying Sesami’s services over various periods of time, permitting acceptable usage by Vendors/Buyers/Visitors. Sesami will retain the information of its Users for a period of two (2) years pursuant to Canada’s Privacy Act. Retention of information may be kept longer for investigative purposes, fraud concerns, and/or legal purposes.

7.0 CHANGES TO THIS PRIVACY POLICY.

Sesami may update this Privacy Policy at any time and any changes will be effective upon publishing such changes. In the event that there are material changes to the way we treat your Personal Information, we will display a notice through the Services prior to the change becoming effective. We may also notify you by email. However, we will use your Personal Information in a manner consistent with the Privacy Policy in effect at the time you submitted the information, unless you consent to the new or revised policy.

8.0 CONTACTING US

Should you have any questions or concerns about our privacy policy, please contact us at the following address, with Attention to our Sesami Privacy Officer:

4020 St-Ambroise, Suite 375
Montreal Quebec H4C 2C7
Canada

9.0 QUESTIONS OR COMMENTS.

If you have questions or comments about this privacy policy, please email us at help@sesami.co